Privacy Policy

1. Introduction

ClearOne CRM("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").

2. Information We Collect

2.1 Information You Provide

• Account information (name, email address, etc.)
• Business information (company name, industry, etc.)
• Contact and lead data you input into the CRM
• Communication preferences and settings
• Payment information (processed securely through our payment providers)

2.2 Information Collected Automatically

• Device information (model, OS version, unique identifiers like IDFA/AAID)
• Usage data (features used, interaction frequency, session duration)
• Log data (IP address, crash reports, performance metrics)
• Push notification tokens (for sending alerts and updates)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Analyze usage patterns to enhance user experience
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

4. Data Sharing and Disclosure

We may share your information with:

• Supabase: Our primary backend and database provider for secure data storage.
• Firebase Analytics: To understand app performance and user behavior.
• OneSignal: To deliver push notifications and in-app messages.
• App Store Subscription & Purchase: To manage and process in-app subscriptions and paywalls.
• Authentication Providers: Apple, Google and Facebook (when you use social login).
• Integration Partners: When you connect third-party services (Zapier, n8n, WhatsApp, etc.).

We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure authentication, regular security audits, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your data at any time. Some data may be retained for legal compliance or legitimate business purposes.

7. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Object to or restrict certain processing
• Data portability
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses and adequacy decisions.

9. Children's Privacy

Our Service is not directed to individuals under 16. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: